Contact the Online Help Documentation Team

Do you have questions regarding the functionality of the online help websites, long form resource documentation such as booklets in the Reference Library, or any other resource? This includes pages that deliver 404 errors, pages that do not contain the correct information, pages that need updated information, or any other documentation related inquiries. We also welcome suggestions to improve our documentation!

If you would like to speak to the online help website administrator or the documentation team, contact helphub@cuanswers.com. This email inbox is NOT monitored for core software requests or issues.

Any software related inquiries involving functions of CU*BASE and/or any related credit union processes should be directed to the Client Services and Education team via AnswerBook, or by calling your respective CUSO.