CBX Information Center
Online Help and Resources
Overview Resources
CBX Features Walkthrough Video
Why do I see CBX and CU*BASE information in online help?
As we transition from CU*BASE GOLD to CBX as our core processing software, our documentation teams are working to transition the online help content. You will see more CBX content, and less CU*BASE content, as we move forward with the transition. Rest assured that each screen's online help will be applicable to either software you are working on. We appreciate your patience while we make this transition.
Why can't I see OPER screen help when I click from CBX?
Currently, the OPER online help exists in it's original location, and hasn't yet been transitioned to the new CBX online help. To review OPER online help, use the menu at the top of the screen to navigate to the help system, and use the search to find your specific screen.
Frequently Asked Questions
We will update this section with questions from fellow users, and you may also use the AnswerBook Knowledge Base to review the category CBX Transition Topics.
Why does my credit union need Station Control for CBX?
Why is the printer icon gone from the bottom right corner of the CBX screen?
How do I tab between fields in CBX?
What are some tips to navigate between multiple CBX sessions?
When will CU*BASE GOLD be sunset?
Getting Started with CBX
All network credit unions have access to CBX. As a review, here are the requirements to run CBX on your workstation:
-
Use the following link to ensure that your credit union is up to standard with network and bandwidth requirements: View Network and Bandwidth Requirements
-
Station Control MUST be installed on each workstation prior to using CBX. See more information about Station Control here: CBX Station Control Deployment