OTB Credit Card Duplicates Report
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Screen ID: Screen Title: Panel Number: Report Name: |
LCCDXX-01 Verify OTB Credit Card Duplicates 569 LCCDXX |
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Access this screen by selecting Tool #943: Verify OTB Credit Card Duplicates.
SEE ALSO: Tracking OTB Products with CU*BASE
For credit unions that use the CU*BASE OTB software to record credit card information, and have activated the balance transfer feature to handle credit card payments, the OTB Credit Card Verification report should be run regularly to check for duplicate cards in your database.
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For credit unions that do not do automated balance transfers, this report is not needed.
Remember that when balance transfers happen, the system needs to take all of the funds from the transfer account and sweep them to the credit card with the matching OTB Code. If more than one card with the same OTB code exists under that membership, the system cannot tell to which of the cards the payment should be applied.
This report will display all accounts for which more than one OTB record exists with the same OTB type code.
This report will not include credit cards flagged as a "Hot Card." In order for the card to display duplicate records, both of the credit cards must be in a status other than "Hot Card."
Each account on the report must be investigated to determine which of the accounts is the correct one, and the other(s) should be deleted.
The first time the report is run, there may be many duplicates; after these are cleaned up the report should be run periodically to help make sure the files are kept clean. See below for a sample of the printed report.
Report Sample
