eStatement Configuration

Get the member's perspective with this online banking video: Enrolling in eStatements (More videos below!)

Description

Enter the corporate ID for this configuration (usually 01).

CU*BASE defaults to require a valid email address for a member to qualify to receive e-Statements, but has given the credit unions the option of making this an optional requirement.  Leave this checkbox checked to require a valid email address in order for a member to receive e-Statements.  Uncheck this checkbox to waive this requirement. 

Note: If the credit union chooses to check Require email for eStatements (the default) and the member's email address is flagged as incorrect, the member will receive a paper statement. The member will not be unenrolled from e-Statements, however, and once the email is corrected will resume receiving e-Statements.

NOTE: If this box is checked, and a member has a wrong email address flagged in the system (and is enrolled in eStatements, they will be presented with the window to change their email address so that the eStatement notification can be sent.

• I understand if I require an email address for eStatements that a member can update an email address marked as invalid. What can I do to ensure the email address receives a review?

If you wish to allow members to select this option, place a checkmark here.  Leave the checkbox unchecked and this option will not be offered to members on the enrollment form.  Members who choose this option receive the email notification when statements are generated, but will not receive a printed statement in the mail.

Enter the monthly fee amount for this option. (See Getting Started with E-Statements: Configuration, Fees, and Member Enrollmentfor a note regarding timing of fees.)

Enter a description to appear in member account history for the fee (or rebate) transaction.

Choose whether the fee amount should be debited (withdrawn) from member accounts or credited (deposited) into member accounts for this option

• For example, a credit may use "Require an email for eStatement" to encourage members to receive their statements only electronically, saving postage and printing costs over paper statements.

Enter the dividend application from which the fee should be taken (such as SH for your regular share account). 

Enter the general ledger account number for the fee income (or rebate).

If you wish to allow members to select this option, place a checkmark here.  Leave the checkbox unchecked and this option will not be offered to members on the enrollment form. 

Members who choose this option receive the email notification when statements are generated, and will also receive a printed statement in the mail.

Enter the monthly fee amount for this option. (See the note on  Getting Started with E-Statements: Configuration, Fees, and Member Enrollmentregarding timing of fees.)

Choose whether the fee amount should be debited (withdrawn) from member accounts or credited (deposited) into member accounts for this option. 

Enter a description to appear in member account history for the fee (or rebate) transaction.

Enter the dividend application from which the fee should be taken (such as SH for your regular share account). 

Enter the general ledger account number for the fee income (or rebate).

If you wish to allow members to select this option, place a checkmark here.  Leave the checkbox unchecked and this option will not be offered to members on the enrollment form.  Enter a number of months (up to 99) where indicated.

Members who choose this option receive the email notification when statements are generated.  They will also receive a printed statement in the mail for the specified number of months, starting from their enrollment date.  After that period of time, printed statements will no longer be sent and the member will only receive email notifications when statements are generated.

• NOTE: This will be measured in months regardless of how often a member receives statements.  If a member only gets a statement once a quarter, and this is set to 3 months, this member may only receive one more printed statement in the mail  

Enter the monthly fee amount for this option. (See Getting Started with E-Statements: Configuration, Fees, and Member Enrollment regarding timing of fees.)

Choose whether the fee amount should be debited (withdrawn) from member accounts or credited (deposited) into member accounts for this option. 

Enter a description to appear in member account history for the fee (or rebate) transaction.

Enter the dividend application from which the fee should be taken (such as SH for your regular share account). 

Enter the general ledger account number for the fee income (or rebate).

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