Online Banking Activity Analysis (Select Filters)

Screen ID:  IAUDOLB-06
Screen Title: Select Filters
Panel ID: 6957
Tool Number: 1750
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Access this screen by selecting Select Filters (F11) on the Online Banking Activity Analysis (Tool #1750 Online Banking Activity Analysis) screen.  

Use this screen to select the data range by entering a date or selecting a pre-configured data range (today, yesterday, last month, or last three months). Use the select buttons to select single or multiple Authentication Types, Channels, Branch, and Member Designation. Use the Clear Filters (F5) button to quickly clear all selections.

 

To understand what each filter represents, use the following guide:

 

Authentications

 The authentication type used;

  • Fingerprint (FP)

  • Face (FA) (MACO facial recognition) and Face ID (FI) (iOS native FaceID)

    • NOTE: FA and FI are individually tracked within the AUDICC file for specific breakdowns of each, if you choose to further explore your data using Report Builder. However, on-screen, these are combined as "Face" for easy reference.

  • Voice (VO)

  • PIN (PI)

  • Username/Password (UP)

  • Forgot Password (FO)

  • Not Available (NA)

Channels

The channel type used;

  • Mobile App

  • Mobile Browser

  • Desktop Browser

  • Loan Application (when in online banking, selecting 'Apply for a Loan' and then logging in as a member)

  • eDOC (for future use)

  • MOP (during the MOP process, online banking authentication is used to complete membership opening. This only counts the first login via MOP)  

  • Custom software (for future use)

  • Other (any additional channels that are not noted above, such as a blank record)