Online Banking Optics: Lite (Analysis)

Screen ID: IOLBOPT-02
Screen Title: Online Banking Optics Lite Analysis
Panel ID: 7054
Tool Number: 1100
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Access this screen by selecting Analysis (F16) from the Online Banking Optics dashboard.

From this screen you can review five separate Top 5 analysis categories,

Top 5 Hours for Usage

This category will list the top hours that generated the most events, along with counts and percent of the total, plus a total number of events from all hours (a subtotal of the remaining hours will be presented as well).  

Top 5 Dates for Usage

This category will list the top dates of the previous month that generated events, along with counts, percentage of total, and a total number from all dates (a subtotal of the remaining dates will also be presented).

Top OLB Downloads

This category will list the top downloads from online banking, such as .QIF, .OFX, .QFX, and .CSV, along with the counts and percentage share.

Day-of-Week Average

This category will list each day of the week, and provide the average number of events for all of those days of the week for the previous month, as well as percentage share and average number of events for all days.

Top Applications

This category lists the event counts and percentage share for each application that applies to your credit union (It's Me 247 mobile, It's Me 247 desktop, BizLink 247).

Select any spyglass to view totals for the selected category.

Selecting an Event Count

Selecting a event count will result in a splash page presentation, seen below. The full Online Banking Optics scope will be available in the Data Warehouse as a premium data set. Detailed activity records and additional history in the Data Warehouse make it possible for analysts and CU leaders to get specific in analyzing, planning, and managing digital spaces and digital member solutions – including communicating with specific members. To get started with your Data Warehouse, visit the Asterisk Intelligence store: https://store.cuanswers.com/product/data-warehouse-library/