Configure Service Charge Rebate Program
Access this screen by selecting Tool #1145: ATM Service Charge Rebate Program Configuration..
SEE ALSO: ATM Surcharge and Service Charge Rebates
You can elect to refund members the service charge fees that they are charged for using one of your ATMs. (You must configure them to be charged per transaction for this rebate to work.)
First access this screen via Tool #1145 ATM Service Charge Rebate Reward Program Cfg to set up an ATM service charge rebate program. Use "Add" (F6) from this screen to the detail screen which allows you to configure the rebate and set the maximum dollar amount of the reward. Once this routine is created, select it in the Dividend Application configuration.
You can refund ATM service fees, ATM surcharge fees, or both! Since the ATM service charge rebate programs are attached to a dividend application, your credit union has the flexibility to offer rebates only on specific types of accounts, for example VIP checking. You can even tie your refund to a Qualified Dividends program and reward only the members that meet the requirements to receive a higher qualified dividend. Learn more in the Qualified Dividends and ATM Surcharge and Service Charge Rebates booklets.
ATM service charge rebates are posted to member accounts monthly. CU*BASE calculates and posts the service rebate as one deposit, not exceeding the maximum monthly rebate amount. Members see the rebate, along with the description configured in the ATM service configuration on their statements. Two new end-of-month reports (posting and exceptions) assist you with monitoring your program.
To view your surcharge routine, select the routine and then View to move to the detail screen.