Customer Staff List

Screen ID: 

UCMSTF-01

Screen Title:

Customer Staff List

Panel ID: 1814
Tool Number: 1008
    Click here to magnify

Access this screen by selecting Staff from the Customer Profile.

This screen displays your credit union employees who are entered in your Customer Profile in CBX.  Select an employee and Select to view the detail screen.

Some of the information from this database appears in the CBX “Learn From a Peer” analysis dashboards.  If you see anything that needs to be corrected, contact any Client Service Representative and we’ll be happy to update our records.  (Note that for some LFP tools, data is only refreshed once a month near the beginning of the month, so you may not see the change immediately on those dashboards.)

Here are the roles that are included:

Department

Title

Code

CEO CEO

PR

Finanace CFO

A1

  Account Manager

A2

Lending

CLO

L1

 

Lending Manager

L2

 

Collections Manager

L3

 

Loan Officer

L4

 

Collections Officer

L5

IT

Hardware

Software

Imaging

Implemetations

CIO

I1

 

IT Manager

I2

 

Data Analyst

L3

 

Web Services

I4

 

Mobile Applications

I5

Human Resources

VP

H1

 

HR Manager

H2

Operations

COO

O1

 

Records Retention

O2

 

Operations Manager

O3

 

Member Service Manager

O4

 

Front Line Staff

O5

 

Security

O6

 

Item Processing

O7

 

Imaging Manager

O8

Marketing

Marketing Manager

M1

Internal Audit

Auditing Manager

S1

 

Compliance

S2

Platics

EFT

P1

 

Debit

P2

 

Credit

P3

Data Processing

This person will receive mailings concerning day-to-day processing requirements, special requests for information about your credit union’s processing needs, and announcements regarding problems or planned down times. In addition, we may also direct reports, microfiche, supplies, check copies and other Item Processing paperwork, and other similar system information using this title.

DP

Librarian

 

LB

Emergency Contacts

 

E1

 

 

E2