Configuring Non-Member Teller Services
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Screen ID: Screen Title: Panel Number: |
UNMCFG-01 Configure Non-Member Services 2566 |
Access this screen by selecting Tool #336: Define Non-Member Teller Services.
SEE ALSO: Non-Member Teller Services
The CU*BASE Teller Processing system lets you serve financial service customers who are not members of the credit union, by allowing them to cash checks, get cash advances on a credit card, or even to purchase traveler's checks at the teller line. You can control who can receive these services and what they can do. Activity is tracked using the same teller reports and other balancing routines you already use for members, so you make the most efficient use of the resources you already have.
Your credit union's ability to offer non-member services will depend on the parameters of your charter and/or the specific regulations for your state. For example, Wisconsin recently passed a law which gave state-chartered credit unions the authority to cash checks for non-members as long as they have a certificate from the state regulatory body. This is not allowed, however, for federally-chartered credit unions unless they have set up a CUSO to perform this function. And the rules vary from state to state. Therefore, it will be important to research the rules that apply to your situation.
Non-member services you can activate include:
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Cashing checks
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Miscellaneous Receipts (purchasing traveler's checks, tickets, etc.)
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Miscellaneous Advances (credit card cash advances)
All are optional, so you can activate any or all of them as you wish, depending on the services you wish to offer. The primary teller non-member service is check cashing, so the first Activate Non-Member Check Cashing Teller Services field must be activated in order to perform any non-member services. However, both Misc. Receipts and Misc. Advances are optional, so you could allow only check cashing services to your members, but nothing else, if you wish.
If the Use Control Flag in Non-Member Record is checked, the system will require that the non-member record be flagged to allow teller services.