CU*BASE Query: Mobile Text Banking Statistics

Helpful Resources

Learn how to view text banking usage stats and complete other tasks related to Query.

Overview

Interested in statistics on your members’ Mobile Text Banking usage? Find information on specific accounts, times of service, and grand totals using Tool #569: Text Banking Detail Stats (MOBMBRSTS).

For more details about Mobile Text Banking, refer to the Mobile Text Banking booklet.

Specifications

File(s) used by this Query: “Mobile Member Statistics” - MOBMBRSTS

Access: Tool #569: Text Banking Detail Stats (MOBMBRSTS)

On the entry selection screen change the date range to your selected range and press Enter to view a listing of your member activity.

The Query results are broken down by “SMS” (two-way texts, such as when the member texts “BAL” and receives a response) and “TXT” (one-way text alerts, when the member receives a balance e-Alert as a text message). There are total count figures for the “SMS” and “TXT” sections, as well as a Grand Total count at the bottom of the results.

NOTE: Want to know the count of members enrolled in Mobile Text Banking at your credit union? Query the “Member Mobile Banking Config – Header” file (MOBMBRCFH) and look for a status of “A.”