Access Membership Using Name
These steps explain how to access an open account (membership) when you don’t know the account number.
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Launch the Member Inquiry tool by clicking the magnifying glass icon in the top right corner of your home screen
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Use the Search fields to input your search criteria (first or last name, etc.).
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Click the forward arrow.
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Select the desired membership account from the list.
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Click Select this person.
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Click the forward arrow to move past the Member Account Comments screen and any other pop-up screens that may appear.
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View a listing of the member’s sub-accounts.
Note
To access another membership after completing the steps above, click New Account.