Add Skip-a-Pay to Closed-End Consumer Loan
These steps explain how to add a Skip-a-Pay to a closed-end consumer loan.
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Note: If the program allows you can use Phone Operator, select the loan and Skip Pay. Otherwise, use Tool #821 as described below to access the skip pay screens.
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The skip pay program needs to be activated using Tool #820.
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Use Tool #821 Skip-a-Payment Program Opt-in.
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Enter the account number and use Enter.
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If the member qualifies for multiple programs, select the appropriate program, and then Select.
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The member’s base account is prefilled to pay the fee. Use the lookup to find the suffix.
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If allowed, you may skip the fee.
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Use Post to post the transaction.
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Use Confirm and Post on the confirmation screen to finalize the skip.