Add Skip-a-Pay to Closed-End Consumer Loan

These steps explain how to add a Skip-a-Pay to a closed-end consumer loan.

  • Note: If the program allows you can use Phone Operator, select the loan and Skip Pay. Otherwise, use Tool #821 as described below to access the skip pay screens.

  • The skip pay program needs to be activated using Tool #820.

  1. Use Tool #821 Skip-a-Payment Program Opt-in.  

  2. Enter the account number and use Enter.

  3. If the member qualifies for multiple programs, select the appropriate program, and then Select.

  4. The member’s base account is prefilled to pay the fee. Use the lookup to find the suffix.

    • If allowed, you may skip the fee.

  5. Use Post to post the transaction.

  6. Use Confirm & Post on the confirmation screen to finalize the skip.

Learn More

Learn more about consumer skip pay programs.