Close ATM or Debit Card

These directions are used to close a card that is no longer used.

1. Launch Tool #11 ATM/Debit Card Maintenance.

2. Enter the member’s account base or the card number.

3. Click the forward arrow.

4. From the list of cards, select the card you'd like to close.

5. Click Close.

6. From the Change Card Status screen, click the Select button.

7. From the Card Status Selection pop-up, select Closed.

8. Click Select.

9. Click Update to completely close the card.

   • This action will completely close the card, and you will not be able to reactivate it.

10. Click Add/Update.

Learn More

Learn more about ATM/debit card processing.