Delete Online Banking Confirmation Code
These steps explain how to delete an online banking confirmation code for a member's account. This code, which is an added security feature in online banking, is used for confirming online banking transactions such as transfers. For example, after a member makes a transfer, the final step to confirm the transfer is entering this code.
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In order to complete these steps, PIB must first be activated for your credit union. Please contact a CU*Answers client service representative for assistance with activating PIB for your credit union.
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Launch Tool #14 Member Personal Banker.
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Enter the member's account number.
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Click the forward arrow.
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You may need to click the forward arrow again to move past the Member Account Comments pop-up.
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Check the box that reads Personal Internet Branch (enroll or change PIB settings).
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Click the forward arrow.
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Click the forward arrow again to move past the Email Address Maintenance pop-up.
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Click the forward arrow again to move past the first Configure PIB Profile screen.
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From the second Configure PIB Profile screen, delete the existing code in the Confirmation Code field.
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Under the Confirmation Code heading, uncheck all Require boxes.
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Click the forward arrow.
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Click Apply & Send.