Make a Withdrawal via Teller

These steps explain how to make a withdrawal in Teller Processing.

  • Be sure to activate your drawer prior to following these steps.

  • If an eReceipt appears after posting the transaction, have the member sign the signature pad. Then print and save the receipt.

  1. Launch Tool #1 Teller Line Posting.

  2. Enter your employee ID and password.

  3. Enter the account number and name ID if required.

  4. Click the forward arrow.

    • You may need to click the forward arrow again to move past the Verify Member pop-up and any other pop-ups that may appear.

  5. Enter the amount of the withdrawal in the appropriate row (by sub-account) in the Withdrawal Amount column.  

  6. Select an IRA withdrawal code if needed.

  7. Perform additional transactions as needed.

  8. Click the forward arrow or click the Refresh Cash Back button to confirm that the Cash back field is correct.

  9. Click Post.