Remove Ability to Manage Online Bill Pay
These steps explain how to remove the ability for a member to manage bill pay for one of his/her accounts in online banking and mobile web banking.
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These steps apply to credit unions that offer online bill pay as a service to members.
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In order to complete these steps, PIB must first be activated for your credit union. Please contact a CU*Answers client service representative for assistance with activating PIB for your credit union.
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Launch Tool #14 Member Personal Banker.
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Enter the member's account number on the Member Personal Banker pop-up.
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Click the forward arrow.
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You may need to click the forward arrow again to move past the Member Reminders pop-up.
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Check the box that reads Personal Internet Branch (enroll or change PIB settings).
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Click the forward arrow.
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Click the forward arrow again to move past the Email Address Maintenance pop-up.
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Click the forward arrow again to move past the first Configure PIB Profile screen.
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Uncheck the Manage online bill pay box under the heading Feature/Transaction.
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Click the forward arrow.
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Click Apply & Send on the PIB Profile Confirmation - UPDATE pop-up.