Remove Ability to Manage Online Bill Pay

These steps explain how to remove the ability for a member to manage bill pay for one of his/her accounts in online banking and mobile web banking.

• These steps apply to credit unions that offer online bill pay as a service to members.

• In order to complete these steps, PIB must first be activated for your credit union. Please contact a CU*Answers Client Service Representative for assistance with activating PIB for your credit union.

1. Launch Tool #14 Member Personal Banker.

2. Enter the member's account number on the Member Personal Banker pop-up.

3. Click the forward arrow.

   • You may need to click the forward arrow again to move past the Member Reminders pop-up.

4. Select Personal Internet Branch (enroll or change PIB settings).

5. Click the forward arrow to move past the Email Address Maintenance pop-up.

6. Click the forward arrow again to move past the first Configure PIB Profile screen.

7. Uncheck the Manage online bill pay box under the heading Feature/Transaction.

8. Click the forward arrow.

9. Click Apply & Send on the PIB Profile Confirmation - UPDATE pop-up.

Learn More

	Learn more about configuring members' PIB profiles.
	Learn more about configuring PIB settings.