Reprint Receipt via CBX

These steps explain how to reprint a teller receipt up to 90 days old using Tool #33.

• These steps are helpful in cases where the receipt comes out of the printer torn or wrinkled and you'd like to print another one for the member.

1. Launch Tool #33 Teller Drawer Control/Inquiry.

2. Enter your Employee ID and Vault ID in the Teller Control pop-up.

3. Click the forward arrow.

4. Click Audit from the Teller Control window.

5. From the list on the Teller Audit/Change Fund Analysis screen, select the transaction for which you'd like to reprint the receipt.

   • The default view displays receipts for the current day. If you'd like to see receipts from a previous day (up to 90 days ago), select Prior.

   • If you know the receipt ID, enter it into the Receipt ID field and click the forward arrow.

6. Click Print receipt.

   • This option will reprint the receipt without the member's signature. If you'd like to reprint the receipt with the member's signature, click Retrieve e-Receipt image.

7. Click Print in the ProDOC Signature Capture window.