Reprint Receipt via idocVAULT

These steps explain how to reprint a receipt more than 90 days old, which needs to be done via idocVAULT.

  • After you follow the steps below, a receipt will print on a full-size sheet of paper to a regular printer (not a receipt printer).

  • This receipt will print with a signature.

  1. Double-click your idocVAULT icon to open the idocVAULT login page in a web browser.

  2. Enter your idocVAULT username and password.

    • They are the same as your ProDOC username and password.

  3. Click Login.

  4. From within idocVAULT, click Documents then Receipts.

  5. Check the Current Receipts box.

  6. Enter your search criteria in the fields that appear to the right.

  7. Click Run Search.

  8. From the list of search results that appears on the left, click the desired receipt.

  9. From the receipt viewport, click the Adobe printer icon.

  10. Select your printer and settings from the Adobe PDF Print dialog box.

  11. Click Print.