Loan Account Payoff Inquiry

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Estimate Loan Payoff


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This screen is displayed when you select a 365-day calc. loan and choose the “Payoff” action on the Phone Operator Account Processing screen or by using Tool 1325: Loan Payoff Estimator and selecting a 365-day calc loan on the second screen.

Check out the video related to this topic: Loan Payoff Inquiry (More videos below!)

Helpful Resources

If you have configured a Misc. Member Account Form called “PAYOFF,” you can use Payoff Statement (F14) to print a form showing the payoff information on this loan, ready to mail to the member or another party such as a mortgage lender upon request. Refer to the Misc. Member Account Forms booklet for details.

Screen Overview

This screen is used to determine payoff information for loans. The left side of the screen shows the payoff amount calculated as of the current date. Use the right side of the screen to enter a date or number of days, then use Enter and the system will calculate the payoff amount as of that date.

If you want to use the Payoff calculator for a mortgage or 360 day calc loan (for mortgage details), use Mortgage Payoff (F12).

Use the up arrow (F7) when done to return to the previous screen.

Want to Record these Payoff Estimates?

You can activate a feature to record the payoff information in a Tracker conversation.  To activate the feature check "Generate a tracker for loan payoff requests" on the Teller/Member Workflow Configuration and designate a Tracker Type and Memo Type for the conversation.  Then every time you use Enter on this Payoff screen, CU*BASE will automatically generate a tracker that will appear on the loan associated loan sub account.  This way these Tracker entries will appear on a much shorter list of Trackers and will be separate from the main share account Tracker listing. The payoff requests can then be routed to a loan officer or other employee for follow up. 

Field Descriptions

Field Name


Current Balance

The current principal balance.

+ interest

The current interest due balance.

+ deliq fine

Any delinquency fines due on this account.

- ins rebate

Rebate of insurance premiums for the loan, if any.

  • IMPORTANT: This field is used only for credit unions which utilize the Rule of 78 for calculating insurance rebates. Contact a CU*BASE representative for information.

Loan Payoff

The total amount necessary to pay off the loan.

Daily Interest

The interest amount accrued per day on this loan, calculated as follows:

Interest Rate ÷ Days In Year (365 or 366) = Daily Interest Factor


Daily Interest Factor ´ Current Balance = Daily Accrual


YTD Interest Pd

The total amount of interest paid year-to-date on the loan.

Payoff as of

Use these fields to calculate a payoff amount based on a specific date, or after a certain number of days. Enter the desired date or number, and use Enter to see the payoff.


Enter a date (MMDDYY) to calculate the payoff amount as of that date.


Enter the number of days to calculate the payoff amount. For example, if the member wishes to pay off the loan in two weeks, enter 14.

Additional Video Resources

Check out these video resources!

View more teller processing videos.

Visit the CU*BASE video library.




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