Data Source (Why Your Members Call)

Screen ID:	IWRAP-03
Screen Title:	Primary Data Sources
Panel ID:	6643
Tool Number:	1315
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Access this screen by selecting Data Source (F19) on the main Why Your Members Call screen or any drill down screen within the dashboard.  

The Data Sources (F19) screen displays the Tables (files) and Columns (fields) that are used to generate the data on the selected dashboard. This information is useful should database administrators prefer to further examine the data in Report Builder or generate a custom report. The screen lists the tables across the top of the chart, such as WRAPUP in this particular dashboard example, and the specific fields used in generating the dashboard output, such as WRWRAPUPTM and WRCODE.

For more information on these tables and columns, use the Tool #332 Database Search Assistant to look up detailed information. Occasionally, some tables that generate dashboard data are located in CUBASEFILE, which are inaccessible within Report Builder. For assistance in understanding the different locations of data within CU*BASE, contact the Asterisk Intelligence team, ai@cuanswers.com.