Action Code "CR" Requesting a Credit Report (1)

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PCRBREQ-01

Generate Request for Credit Report

1044

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This window will appear when the CR (Request Credit Report) action code is used on the initial Process Member Applicationsscreen. (If your credit union is not set up to receive online credit reports, a message will appear instead asking you to contact Client Services for activation.) It will also appear when pulling a credit report while opening a newchecking account, if configured to do so in the dividend application configuration.

This screen will also appear after choosing the Loan Request Action Code (LR) if your credit union is configured to pull credit reports prior to creating loan requests. This is primarily used by credit unions that use risk-based pricing, to ensure that the new loan request is priced based on the most current credit score. Contact a client service representative if you wish to activate this flag. (Self-processing credit unions can activate the flag using OPER Tool #5408 Online Credit Bureau Config).

Check out the video related to this topic: Viewing Credit Information for Membership Applications (More videos below!)

Helpful Resources

For more information, including a list of potential error messages, refer to the Online Credit Bureau Access and FUEL (3) User Guide

Screen Overview

This window is used to request a credit report through the CU*BASE Online Credit Bureau Access system. The system will fill in the Social Security Number/Tax ID Number for both the primary borrower and, if coming from the loan application screen itself, one co-borrower. You may, however, enter up to four different SSN/TINs to be pulled at the same time. When all needed SSNs have been entered, use Enter to view the member/non-member names, then use Enter again to continue to the next screen.

  • NOTE: At this point, the system is not actually “tying” the report you pull to any loan applications or member files, so you could actually enter up to four completely different SSNs if necessary. Also, if you have already pulled a report for the primary borrower and only need a report for a co-borrower, you may clear the Primary Borrower SSN/TIN field at this point.

  • NOTE: FUEL decisions are stored for both primary and co-applicant are stored under the primary borrower credit report summary. If a co-applicant is added after a FUEL decision is run, a new decision cannot be run for the co-applicant only. Refer to your credit union policy on pulling an updated decision for both primary and co-applicant.

  • NOTE: FUEL decisions are tied to a particular loan product, the loan product dictates what auto-decision workflow to run the decision request through. Ex. Product Code 001- Credit Card is tied to one decision workflow, and Product Code 002- New Auto is tied to another decision workflow. Distinguishing the product code to be used is required, and as such the option 31- Credit File w/ Decision is not presented until an application is created. See Complete Loan Application workflow.

If any of the SSN/TIN numbers entered is not found in either your member or non-member records, a window will appear to let you key in the name and address information.

Additional Video Resources

Check out these additional video resources!

Simple Loan Request

View more membership application-processing videos.

Visit the CU*BASE video library.