Xpress Teller Advanced Search
Screen ID: Screen Title: Panel Number: |
TSBSERCH-02 Advanced Search 7109 |
Access this screen by clicking Advanced on the Xpress Teller Search screen.
Helpful Resources
Screen Overview
This full feature Search allows the teller to search on all the search fields included in Xpress Teller that may not be show in the Xpress Teller Search screen. (The teller is not limited then to the default search fields on the Xpress Teller Search screen.) This powerful Advanced Search also allows you to search only certain fields by checking them. This will limit your search to these criteria.
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Enter the first name, middle initial, or last name to search for a name to search MI type names only. When a first name is entered, accounts will be displayed in alphabetical order. When multiple search terms are entered, the result will be ordered by last name.
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Enter an organization name in the space provided to search on MO types only. This looks in a combination of LNAME, FNAME, MIDIN fields.
This powerful Advanced Search also allows you to search only certain fields by checking them. This will limit your search to these criteria.
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Use the Other search field to search for other items based on the fields checked below. This is a good option if you are having trouble finding your account in your results
Click Search to return to the Xpress Teller Search screen to see the members (and their secondary members, if applicable) that fit the results of your search.
If you are not narrowing your results enough, a good strategy is to only search one field, and if possible to search more specific data.
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Click Check All or Uncheck All to check or uncheck all of the boxes.
Need additional tips? See also many Knowledge Base items related to this screen on the Overview: Xpress Teller topic.
Activation of Advanced Search
Access to this screen is granted in the Xpress Teller Workflow Controls Account Features screen by checking Allow teller to perform advanced search. If the Advanced button does not appear on the Xpress Teller Search screen, this means this field is unchecked. If you wish you control access to which fields a teller can search, then turn access of to this screen. Then they are limited to the search fields on the Xpress Teller Search screen.
Tables Used for Other Searches in Advanced Search
Advanced Search allows you to search the following for the Other Search
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Account # - Searches the MASTER table (member records)
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SSN)/TIN - Searches the MASTER and MSNONMBR tables (member and non member records)
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OTB account # - Searches the OTBMSTx tables (off trial balance tables)
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Driver's licence - Searches the MASTRL and MSNONMBR tables (member and non member records)
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ATM/Debit/Credit card #
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Email address - Searches the PCMBRCFG table.
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Phone (all phone numbers are used)
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DBA name - Searches the MASTER and MSNONMBR tables (member and non member records)
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Employee # - Searches the MASTRL table (member records)
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OLB username - Online banking user name. Searches the USERNAME field in the Online Banking Security Views (MBROBSECQ or MBROBSDEMQ)
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Reference - Searches the MASTER table (member records)
Files Also Used in Search
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First name - Searches the MASTER and MSNONMBR table (member and non member records)
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Last name - Searches the MASTER and MSNONMBR table (member and non member records)
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Organization - This looks in a combination of LNAME, FNAME, MIDIN fields