Configure Mobile Banking Service Fees (2)

Screen ID:

Screen Title:

Panel Number:

UCMOBCF-03

Configure Mobile Banking Service Fees

4233

Click here to magnify

Access this screen by selecting "Add" (F6) from theprevious screen or when selecting a Fee and using "View" or "Edit."

For information on Mobile Text Banking, refer to the Mobile Text Banking booklet.

Charging Members a Fee/Fee Waivers

The top section of the screen allows the credit union to charge a subscription monthly fee (with an optional introductory rate) and the middle section allows you to configure fee waivers.

NOTE: If the member qualifies for any waiver, all text banking fees are waived. This includes any monthly subscription fee and fees for text banking messages (shown below.)
NOTE: A monthly rate must be charged in order to charge an introductory rate.

The bottom of the screen allows the credit union to define their non-use and per text fees, according to a tiered hierarchy if desired. Once the fees are configured, use Update (F5) to return to the fee group listing.

NOTE: Members are charged per text by this configuration. If a member texts BAL and receives a balance text, that is counted as two texts (once for the incoming balance request and once for the outgoing response with the balance information). If a member signs up for and receives a text e-Alert, that is counted by the system as one text.

Following are examples of how you might configure the fee section at the bottom of the screen:

Remember you can also include a monthly fee or introductory rate in addition to a per text fee.

Fee Configuration Examples

NOTE: If the member qualifies for any waiver, all text banking fees are waived. This includes the fees shown below.

Fee Configuration with Non Use Configuration

$images\mobiletextfee_1_shg.gif$

This credit union is charging $1.20 for members who do not use the feature. Members receive their first 25 texts free of charge and then are charged $0.035 for the remaining texts.

Fee Configuration with Fee for Text Messages

$images\4322fee_2_shg.gif$

This credit union is giving their members five free texts, then charges 4 cents for texts #6-24, and $0.035 for the remaining texts.

Fee Configuration Where All Texts Are Charged a Fee

$images\4322fee_3_shg.gif$

Here the credit union charges $0.032 cents for each text.

Field Descriptions

Field Name	Description
Group Description	Enter a description for this service charge code.
Monthly Member Subscription Fees
Regular monthly rate	Enter an amount to be charged to members enrolled in Mobile Text Banking.
Introductory rate/month	If you wish to alsogrant members a special introductory rate for the first month or more after enrollment, enter the fee amount here (two decimal places). For example, if you wish to grant members two months free before the normal monthly amount kicks in, enter 00000 here, and enter 2 in the # of months at introductory rate field. NOTE: A regular monthly fee must be charged if you are charging an introductory rate.
# of months at introductory rate	If you wish to grant members a special introductory rate, enter the number of months that the Introductory rate/mo. fee amount should apply. IMPORTANT: If you are not granting a special introductory rate, enter 0 here.
Fee transaction description	Enter a description for the fee transaction.
Fee G/L offset account	Enter the G/L account where the fee income should be posted.
Fee can take account negative	Check if the fee can take the account (selected by the member for the fees) negative.
Fee Waivers Use these fields if the monthly subscriber fees and activity fees should be waived according to a member's age and/or account balances. NOTE: If the member qualifies for any waiver, all text banking fees are waived. This includes any subscription fee and any fees charges for text banking messages. CU*TIP: Fees that are waived because of these parameters will be recorded in the Fee Waiver Information file (FWHIST) and can be viewed using the Fee Waiver Information Report (Tool #371).
Low age	Enter an age. Any member at or below this age will not incur fees. If the field is set to 0 (zero), all ages below the High Age will be charged. For example, if you want to waive the fees for children age 18 and under, enter 18 here. Anyone age 19 and older will be charged. NOTE: Age waivers apply ONLY to individual accounts (member type MI), not to organizations.
High age	Enter an age. Any member at or above this age will not incur fees. If the field is set to 999, all ages above the Low Age will be charged. For example, if you want to waive the fees for seniors age 55 and older, enter 55 here. Anyone age 54 and younger will be charged. NOTE: Age waivers apply ONLY to individual accounts (membership type MI), not to organizations.
Aggregate savings	Enter a dollar amount. Any members whose aggregate end-of-month savings balance (for ALL savings and certificate accounts, including IRAs and tax escrow accounts) is equal to or above this amount will not incur fees. To charge fees regardless of the aggregate savings balance, enter 999999999. Use this field OR the Aggregate loans field, not both.
Aggregate loans	Enter the aggregate loan amount (for ALL loan accounts) needed to waive the fees. Any amount equal to or greater than this amount will incur fees, so it is not recommended that you enter 0.00 in this field. To charge this fee regardless of aggregate loan balance, enter all 9’s in this field. Use this field OR the Aggregate Savings field, not both.
Waive if present	If you wish to waive the fees for members who have certain types of accounts or cards, place a check mark in one or more of these fields. ATM card - Waiver for ATM card. For online ATM card, card must be in active status (not, for example hot carded) for fees to be waived. For Off Trial Balance (OTB) ATM card, waives if a card is present, regardless of status. Debit card - Waiver for debit card. For online debit card, card must be in active status (not, for example hot carded) for fees to be waived. For Off Trial Balance (OTB) debit card, waives if a card is present, regardless of status. Credit card - Waiver of fees for credit cards. For online credit card, the loan must have a Process Type of V (credit card) with a status of Active (A) and not be written off (WRTOFF of 0) for fees to be waived. For Off Trial Balance (OTB) credit card, waives if a card is present, regardless of status or balance. OTB savings acct - Waives fees if member has Off Trial Balance (OTB) savings account, regardless of status or balance. OTB loan acct - Waives fees if member has Off Trial Balance (OTB) loan account, regardless of status or balance.
Waive if enrolled in eStatements	Check this flag if you wish to waive the fees for members who are enrolled for eStatements (with an active enrollment record) at the time the fee is assessed.