Denying a Loan or Other Service

Screen ID: 

Screen Title: 

Panel Number:



Statement of Denial, Termination, or Change


Click here to magnify

Check out the video related to this topic: Denying a Loan Request (More videos below!)

Helpful Resources

Learn how to deny a loan request.

NOTE: If creating a Member Service Denial Notice rather than a loan denial, the last portion of the first sentence (“Your application dated...”) will be replaced by the text entered in the Denial Notice Type Code configuration. For a sample printed form showing the placement of this text, refer to the booklet, Miscellaneous/Member Service Denial Notices.

Screen Overview

This screen shows the first part of a three-part form used to generate a Notice of Denial for loans or for other miscellaneous member service needs. Once these screens have been completed, the system will generate a printed “Statement of Credit Denial, Termination, or Change” on your laser printer. This notice will contain the same verbiage as shown on these screens, with your selections and explanations filled in. Enter the text to “fill in the blanks” on the printed denial notice form. Place a checkmark and fill in the blanks wherever appropriate. Dates should be typed in the following format: MMDDYY. Use Enter (or click the Part 2 button) to proceed to the next screen.

Additional Video Resources

Check out these additional video resources!

View more lending videos.

Visit the CU*BASE video library.



Link to ID: