Updating ARU and Online Banking Access
| Screen ID: | UPIN-01 | 
|
| Screen Title: | Update Audio/Online Banking Access | |
| Panel ID: | 3722 | |
| Tool Number: | 72, 1072 | |
| Click here to magnify |
Access this screen by selecting Tool #72: Update Online/Mobile Banking Access (Shortcut: OLBPIN) or Tool #1072 Update Audio Response Access
Shortcut: ARUPIN) .
Accessed via two tools, this screen starts the process to change online banking access (Tool #72) and audio banking access (Tool #1072), including password and PIN resets.
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NOTE: If auto security is not activated, you will first need to enter your Employee ID and password.
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Online banking access can also be changed via other routes documented on this screen.
When
you click the look up button 
to enter an account number, you will be brought to the Your
Most Recent Accounts Accessed screen, which shows the last member account numbers accessed.
From Tool #72, enter an account number and click the forward button to proceed to the Update Online Mobile Banking Access screen.
From Tool #1072, enter an account number and click the forward button to the Update Audio Response Access screen.