Changing Uncollected Amount

Please read the following carefully before saving any changes to the Uncollected Amount field.

Understanding the Uncollected Amount Field

The amount in this field is updated automatically whenever a check hold is placed on an account on the Teller Posting screen, or when the Update Uncollected Funds Information feature is used to place a hold on funds in a share or share draft account for any reason.

To release funds that are being held, use the Update Uncollected Funds Information feature. DO NOT change the amount in this account maintenance screen unless you have already maintained uncollected funds records for this account. The amount you enter here must match the total of those records exactly.

If you have already verified that Uncollected Funds records have been either deleted or updated correctly, and the change being made here is simply to bring those figures in synch, use Enter to record the change.

• The ability to change this field is controlled by the Maintenance Tier 2 flag in Employee Security. To prevent accidental changes to this important field, this flag should be activated only for a select few employees that understand how the field interacts with other systems.

CU*TIP: If you experience problems with uncollected records being placed on the wrong account suffixes, resulting in negative balances or funds not being held properly, it is usually due to the wrong account suffix being entered into the Hold Type field on the Teller Posting screen. An optional warning can be activated that will automatically monitor the suffix entered to make sure that a matching deposit is actually made into that account. Contact a CU*BASE client service representative to activate this warning