Consolidate Trackers

These steps explain how to consolidate all Trackers of a similar Tracker type into one Tracker.

  • These steps may be used in situations where a member has more than one Collections Tracker, due to a conversion for example.

  • The Tracker conversations in the combined Tracker will be arranged by date.

  • Generally, Trackers are combined by membership.

  1. Launch Tool #231 Combine Tracker Conversations.

  2. On the Combine Tracker Conversations pop-up, enter the Tracker type to be consolidated in the first field.

  3. Enter the member's account base.

  4. If so desired, enter a custom name for the new combined Tracker conversation.

  5. Click the forward arrow.

    • This will bring you to a warning pop-up telling you that this action is permanent and cannot be undone.

  6. Click Combine.

Learn More

Learn how to move one Tracker conversation at a time.