Delete Individual ACH Distribution

These steps explain how to delete an individual ACH distribution, such as if a member no longer wants part of their incoming paycheck to be transferred to a special savings account.

1. Launch Phone Operator by clicking the phone icon at the top of your CU*BASE home page. 

2. Enter the member's account number.

3. Click the forward arrow.

   • You may need to click the forward arrow again to move past the Member Account Comments pop-up.

4. Click the Go! button at the top of the ACH column.

5. Click the desired deposit record.

6. Click Delete.

7. Click Delete again to confirm.

This feature is only visible if your credit union allows ACH distribution updates via Phone Operator.

Learn More

Controlling ACH Distribution Maintenance in Phone Operator