Delete Stop Pay

These steps explain how to delete a stop pay that a member had previously requested.

• The Comments pop-up should list any current stop pays a member requested.  

• As an alternative to using Phone Operator, launch Tool #71 Stop Pay on a Member Check/Draft, enter an account number, then proceed with Step 4.

1. Launch Phone Operator by clicking the phone icon on your home screen. 

2. Enter the member's account number.

3. Click the forward arrow.

4. You may need to click the forward arrow again to move past the Member Account Comments pop-up.

5. Select the sub-account on which the stop pay was placed.

6. Click Stop.

7. On the Stop Payment Request Processing screen, select the stop pay.

8. Click Delete.

9. Click Delete again to confirm.