Edit Stop Pay

These steps explain how to edit a stop pay that a member has requested.

• There should be a comment if a member has a stop pay.

• As an alternative to using Phone Operator, launch Tool #71 Stop Pay on a Member Check/Draft, enter an account number, then proceed with Step 4.

1. Launch Phone Operator by clicking the phone icon on your home screen.

2. Enter the member's account number.

3. Click the forward arrow.

   • You may need to click the forward arrow again to move past the Member Account Comments pop-up.

4. On the Stop Payment Request Processing screen, select the sub-account on which the stop pay was placed.

5. Click Stop.

6. Select the stop pay.

7. Click the Maintenance option.  

   • The stop pay information will then populate the fields at the top of the screen.

8. Make the desired changes to the stop pay information.

9. Click the forward arrow.