Issue Miscellaneous Receipt via Teller

These steps explain how to issue a miscellaneous receipt in Teller Processing.

  • Miscellaneous receipts are used to issue items such as traveler’s checks and tickets to local amusement parks. 

  • Be sure to activate your drawer prior to following these steps.

  • If an eReceipt appears after posting the transaction, have the member sign the signature pad. Then print and save the receipt.

  1. Launch Tool #1 Teller Line Posting.

  2. Enter your employee ID and password.

  3. Enter the account number and name ID if required.

  4. Click the forward arrow.

    • You may need to click the forward arrow again to move past the Verify Member pop-up and any other pop-ups that may appear.

  5. Enter a withdrawal or funds in amount.

    • Miscellaneous receipts issued via Teller require a dollar amount in cash back to use for the transaction. Funds for the miscellaneous receipt can either be withdrawn from an account or from funds in (cash, outside checks, in house drafts, etc.).

  6. Enter an "R" in the Proc Code field of any sub-account.

  7. Click Post.

  8. On the Shared Branching - Miscellaneous Receipts screen, enter the amount of the miscellaneous receipt.

  9. Use the lookup to select the appropriate code or enter the appropriate G/L.

    • Follow your credit union policy for entering a receipt and G/L description, which are used to track the sale of the miscellaneous item (i.e. gift card, etc.) in the Miscellaneous Receipt Analysis Report, accessible using Tool #533 Misc Receipt Monthly Analysis Report.

  10. On the next line, enter a fee amount if applicable (for shared branching transactions), along with the appropriate code and description per your credit union policy.

  11. Repeat Steps 8-10 to issue additional miscellaneous receipts.

  12. Click Post.

Learn More

Learn how to issue a miscellaneous receipt in Phone Operator.