Quote Loan Payoff Amount

These steps explain how to determine a member's loan payoff amount.

• These steps calculate a loan payoff amount as of the current date. If the member wants to pay off the loan as of another date, enter the date in the Payoff as of field on the Estimate Loan Payoff screen and click the forward arrow.

1. Launch Phone Operator by clicking the phone icon on your home screen.

2. Enter the member's account number.

3. Click the forward arrow.

   • You may need to click the forward arrow again to move past the Member Account Comments pop-up and any other pop-ups that may appear.

4. Select the loan sub-account from the list.

5. Click Payoff.

   • The payoff balance will be listed on the Estimate Loan Payoff screen.