Remove Miscellaneous Insurance from Loan

These steps explain how to remove miscellaneous insurance coverage from a loan account.

• An example of miscellaneous insurance coverage would be gap or mechanical breakdown insurance.

• When you're finished with the steps below, click the back arrow to exit. The up arrow will cancel your changes.

1. Launch Tool #20 Update Account Information.

2. Enter the member’s account number on the Sub-Account Maintenance pop-up.

   • If you’re unsure of the account number, enter the Social Security number instead.

3. Click the forward arrow.

4. Select the loan account from the list on the Existing Account Maintenance pop-up.

5. Click Select.

6. Click Loan Coverages on the Account Information Update screen.

   • If the member doesn’t already have life or disability insurance or debt protection on the loan, you will be presented with the Coverage Choice pop-up where you will need to select a coverage type. You may select either to proceed.

7. Select the insurance coverage you’d like to remove on the Payment Protection and Miscellaneous Coverages screen.

8. Choose the Delete option.