Remove Payment Protection from Loan

These steps explain how to remove payment protection from a loan account.

• An example of payment protection would be credit life and disability insurance or debt protection.

 

1. Launch Tool #20 Update Account Information.

2. Enter the member’s account number on the Sub-Account Maintenance pop-up.

• If you’re unsure of the account number, enter the Social Security number instead.

3. Click the forward arrow.

4. Select the loan account from the list on the Existing Account Maintenance screen.

5. Click Select.

6. Click Loan Coverages on the Account Information Update screen.

7. Delete the field entry corresponding to the payment protection you'd like to remove on the Payment Protection and Miscellaneous Coverages screen.

8. Click the forward arrow.

9. Click the back arrow to exit.

• Do not click the up arrow. It will cancel your changes.