Resolve Out of Balance Drawer (Xpress Teller)

These steps explain how to resolve an out-of-balance teller drawer for Xpress Teller.

Launch Tool #1600 Xpress Teller.
In the Additional Tools option, click Drawer Control/Audit.
Recount your cash and re-enter the amounts.
Verify that your checks balance.
Ensure that transactions have been posted for money that was bought and sold to and from the vault.
Verify that the Net (Adj cash - inv) field equals zero.
Verify that the Checks in drawer field equals the total amount of the checks taken in for the teller drawer.
Verify that the Vaults to teller and Teller to vaults fields are correct.

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