Unenroll Member from Bill Pay

These steps explain how to unenroll a member from It's Me 247 Bill Pay.

• These steps apply to credit unions using bill pay powered by Fiserv or iPay. Credit unions using bill pay powered by iPay must also unenroll the member via the iPay administrative site to complete the unenrollment.

• Credit unions using bill pay powered by Paymentus do not have the ability to unenroll members using CU*BASE. Members must unenroll themselves in online banking by hovering over Pay & Transfer, clicking Bill Pay Home, then Accounts/Settings, then Unenroll.

1. Launch Tool #14 Member Personal Banker.

2. Enter the member's account number on the Member Personal Banker pop-up.

3. Click the forward arrow.

   • You may need to click the forward arrow again to move past the Member Reminders pop-up.

4. Check the box labeled Bill Payment (enroll or change enrollment status).

5. Click the forward arrow.

6. Check the Unenroll from bill payment box on the Bill Payment Member Enrollment pop-up.

7. Click the forward arrow.