Unenroll Member from Mailings

These steps explain how to unenroll a member from any future promotional mailings from third-party vendors or promotional mailings from the credit union.

• NOTE: The employee must have File maintenance checked in their special security settings within Tool #327 CU*BASE Employee Security in order to edit a member's opt-out flags.

• Member opt-out status may also be changed on the Name/Address maintenance screens within Phone Operator.

• These steps are helpful in cases of AD&D mailings, ID theft, etc.

1. Launch Tool #15 Update Membership Information.

2. Enter the member account base.

3. Use Enter to proceed to the maintenance screen.

4. Use Enter until you reach the third Update Membership screen.

   • To unenroll the member from 3rd party mailings, check the box labeled 3rd-party opt out.

   • To unenroll the member from CU mailings, check the box labeled CU opt out.

5. Use Enter to save.

Learn More

	Learn more about allowing members to opt out
	Where can 3rd Party or CU Contact Opt Out information be changed?