View Previous Trackers

These steps explain how to view previous Trackers.

  1. Launch the Member Inquiry tool by clicking the magnifying glass icon on your home screen.

  2. Enter the member's account number.  

  3. Click the forward arrow.

    • You may need to click the forward arrow again to move past the Member Account Comments pop-up.

  4. Select the desired account.

  5. Click Select.

  6. Click Tracker Review on the Member Account Inquiry screen.

  7. Select the Tracker you'd like to view on the Member Tracker Review screen.

  8. Choose the View option.

Learn More

Learn more about reviewing Trackers.