View Teller Transactions
These steps explain how to view specific teller transactions (audit keys) for a specified date.
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These steps are useful in locating and correcting out-of-balance errors.
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Launch Tool #33 Teller Drawer Control/Inquiry.
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In the Employee ID field on the Teller Control pop-up, enter the ID of the teller who performed the transaction(s) you'd like to view.
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Enter the vault ID in the Vault ID field.
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Click the forward arrow.
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Click Audit on the Teller Control screen.
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On the Teller Audit/Change Fund Analysis screen, you have many options:
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In the Processing date field, you can select either Today or Prior.
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In the Transaction amount from/to fields, you can enter the amount of the transaction(s) you'd like to view.
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In the Processing date from/to fields, you can specify the date(s) of the transaction(s) you'd like to view.
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These fields are visible only if you select Prior in the Processing date field.
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In the Processing time from/to fields, you can specify the time (in military time) of the transaction(s) you'd like to view.
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For example, if you're not sure exactly when the transaction occurred, but you know it was sometime between 1 and 1:30 PM, you'd enter "130000" in the Processing time from field and "133000" in the to field.
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Using the Audit key type drop-down menu, you can select the type of transaction(s) you'd like to view.
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In the Account base field, you can specify the account number of the transaction(s) you'd like to view.
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In the Receipt ID field, you can enter the ID from the printed receipt to view transactions that appeared on a particular receipt.
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In the Delete flag field, you can specify whether you'd like to view reversed (deleted) transactions only.
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If a reversal is done, both sides of the transaction need to display a D (for deleted) in the Delete Flag column to ensure no out-of-balance errors.
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After selecting your options, click the forward arrow to view the transaction(s).