Teller Audit Key Inquiry
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Screen ID: Screen Title: Panel Number: Report Name: |
ITRAUD-01 Teller Audit / Change Fund Analysis 484 LTLAU2 |
This inquiry appears when you use Audit (F3) on the Teller Control screen.
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Check out the video related to this topic: Reprinting Receipts (More videos below!) |
Helpful Resources
Teller & Cash Activity Analysis Tools(NOTE: A PDF version of this booklet will open.)
Screen Overview
This inquiry shows Audit Keys that were generated for individual teller transactions, to assist in locating and correcting out of balance errors. By default, the current day's audit keys will be displayed.
To print a report showing audit key activity for the current day, use Audit Key Report (F14). For an explanation of “Left” and “Right” totals, see Teller Audits Left to Right. (No screen will appear; the report will simply print immediately to your default printer.)
If it is necessary to modify or delete audit keys, use the Adjust Teller Drawer/Audit Keys (Tool 120) or Combined Transaction Reversal/Audit Key Deletion (Tool 31).
Using Selection Fields
At the top of the screen are several selection options that allow you to narrow down the list of transactions shown to make it easier to locate specific items. After filling in the desired selection criteria, use Enter to refresh the screen.
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To view transactions for a specific dollar amount, use the Transactionamount fields to enter a range of amounts (if you know the exact amount, enter the same amount in both fields).
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To look at transactions that occurred during a specific time of day, use the Processingtime fields to enter a range of times (use the format hhmmss).
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If a previous date is needed (you can view data going back 90 days), choose (2)Prior in the Processing date field at the top of the screen, then use the additional Processing date fields that appear to select the date range to be viewed.
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To view transactions of a certain type, use the Audit key type pull-down list to choose one of the following:
0 = Funds Forwarded*
1 = Transfer Deposit/Transfer Pmt*
2 = Deposit/Payment
3 = Money Order*
4 = Misc. Receipts
5 = Misc. Advances
6 = Outside Check
7 = Inhouse Check
8 = Withdrawal/Disb.
9 = Cash In*
A = Advance Fees*
B = Cash Out*
C = Corporate Checks*
D = Delq Fine Payment*
E = Escrow Transfer*
F = Funds Carried Over*
M = Check/Money Order Fee*
W = Transfer Withdrawal*
*These are special audit keys used only for the purpose of reprinting teller receipts, for BSA reporting, and to assist with research when balancing your drawer. They are not deleted when transactions are reversed like the standard audit key types.
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To view transactions for a specific member, enter the member number in the Accountbase field. (For non-member transactions, enter the SSN/TIN.)
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To view transactions that appeared on a particular receipt, enter the receipt ID from the printed receipt into the Receipt ID field.
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To view only audit keys that have been marked as deleted, choose Deleted in the Deleteflag field. Use Active to see only audit keys that have not been deleted. Use Both to see all audit keys.
To return to the full list of audit keys, clear all of the selection fields (choose Both on the Delete flag field) and use Enter to refresh.
Reprinting Teller Receipts
To reprint a receipt without a signature, select a transaction in the list and use F24-Print Rcpt. (No screen will appear; the receipt will print immediately to your default receipt printer.) All of the transactions that occurred on that same receipt will be included automatically, including cash in/cash back, etc., just as on the original teller receipt. (There will be a “Reprint” notation at the bottom of the receipt.)
Remember this is only for Teller receipts, and receipt data is stored only for the past 90 days. Also, if the teller transaction was a shared branch transaction posted at another credit union for your member, you will NOT be able to reprint that receipt. (If a receipt cannot be reprinted, the message, “2833-Receipt not available for this transaction” will be displayed.)
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HINT: The shared branch credit union may be able to reprint the receipt from their teller's audit screen, assuming the transaction was within the past 90 days.
Integration
between CU*BASE and your imaging solution
If you have the CU*BASE e-Receipts system, use Retrieve e-Receipt (F12) to retrieve the stored receipt image, complete with signature (if any). This will require that the appropriate e-Receipt and Photo ID Capture software (ProDOC™) be installed on your computer and that the receipt was made with this software. The receipt can be printed on any non-receipt printer, such as your normal reports printer.
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Clients with in-house imaging solutions should contact Imaging Solutions for assistance configuring links for use with your vault.
Field Descriptions
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Field Name |
Description |
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Tlr ID |
The Employee ID for the teller who performed the transaction. |
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Time |
The time the transaction was posted. Remember that this represents the time that the system processed the transaction. |
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Audit Key |
The audit key number. |
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Audit Key Type |
A code and description showing the type of transaction: 2 Deposit/Payment 4 Misc Receipt 5 Misc Advance 6 Outside Check 7 Inhouse Draft 8 Withdrawal/Disbur |
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MR/MA Description |
The description entered for misc. receipt and misc. advance transactions. |
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Account |
The member account base and suffix for the transaction. (Suffixes will not be shown for outside checks, misc. receipts, or in-house drafts.) If your credit union offers non-member teller services, non-member transactions will show a SSN/TIN here instead of an account number. |
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Transaction Amount |
The amount of the transaction. |
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Delete Flag |
This column will show a “D” if an audit key has been marked as deleted using the audit key adjustment feature or the combined transaction reversal/audit key deletion feature.
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Report Sample
Additional Video Resources
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Check out these additional video resources! |
View more Imaging Solutions videos.
Visit the CU*BASE video library.