Teller Drawer Control (2)

Screen ID: 

Screen Title: 

Panel Number:

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UTLCTR-02

Teller Control

2899

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Access this screen from Teller Processing by using "Drawer Ctrl/Audit" (F24). (You will need to first enter your Employee ID and password.)  You can also access this by selecting Tool #33: Teller Control/Inquiry (Shorcut: tlrctl) entering a vault, and then using Enter.

Check out the video related to this topic: Balancing and Closing Your Teller Drawer (More videos below!)

Helpful Resources

Learn how to resolve an out-of-balance teller drawer and complete other tasks related to activating, balancing, and closing teller drawers.

Understanding Teller Control and Balance Procedures

Screen Overview

This screen is used to control teller functions. Fields that can be modified are Cash Over, Cash Short, and the Cash Inventory fields (current date only).

This is also the screen used to activate (open) a teller drawer before teller activity can begin (Activate (F1)), or to close the teller drawer at the end of the day (Close (F2)).

BE CAREFUL: If you close a teller drawer, and then later delete audit keys or make vault transfers related to that drawer, the system may not allow you to reactive the teller drawer for balancing activity. Be sure all balancing activity is complete and any necessary corrections or vault activity are done before closing a teller drawer for the day.

Teller Control: Entering Cash Inventory Figures

At the bottom of this screen are fields used for logging cash drawer inventory. These figures can be updated at any time during the day, as many times as needed.

1.   Enter the date into the Cash Inventory as of field and use Enter to see the figures already logged for the day.

2.   You can choose to enter cash inventory two ways:

Þ  By dollar amount: By default, the inventory fields let you enter your drawer inventory using dollar amounts. For example, if you have seven $20 bills in the drawer, you would enter 140.00 (not 7) into the Twenties field.

OR

Þ  By bill quantity: Use Quantity (F11) to toggle the fields so that you can enter bill quantities instead. For example, if you have seven $20 bills in the drawer, you would enter 7 (not 140.00) into the Twenties field. (NOTE: The four Misc fields are always entered as dollar amounts.)

The F11-Quantity/Amount feature is a toggle between the quantity and amount entry methods. In either case, sub-totals are calculated automatically in dollars.

3.   To see an updated Total Cash Balance, use Enter.

4.   To save all figures, use Save Inventory (F5). Be sure to use this before using Audit (F3) or before leaving this screen.

Field Descriptions

Field Name

Description

Beginning cash

This figure, taken from the previous day's end-of-day processing, shows the total amount of cash in the drawer at the beginning of the day.

Vaults to teller

This figure shows the total amount of bulk cash purchased from branch and supplemental (ATM, TCD, or Kiosk) vaults during the current day.

Teller to vaults

This figure shows the total amount of cash sold to branch or supplemental (ATM, TCD, or Kiosk) vaults during the current day.

TCD/TCR +/- members

This figure shows the total amount of cash dispensed from a TCD or TCR for member transactions (does NOT include any bulk cash transfers from a TCD or TCR to replenish the teller drawer).

Cash +/- member

This figure shows the total amount of cash taken from or given to members during the current day.

Wdr/disb from accounts

This figure shows the total amount withdrawn or disbursed from member accounts during the current day.

Cash in drawer

This field shows the total cash CU*BASE believes is in your teller drawer. This figure should balance to the actual cash in the drawer.

  • This same field appears in three separate places on the screen. All three occurrences show the same figure.

Checks in drawer

This field shows the total in outside checks CU*BASE believes are in your teller drawer. This figure should balance to the actual checks in the drawer.

Inhouse drafts

This field shows the total in in-house drafts CU*BASE believes are in your teller drawer. This figure should balance to the actual in-house drafts in the drawer.

Total drawer balance

This is a total of all cash, checks and in-house drafts CU*BASE believes are in your teller drawer.

Cash over (+)

This field is used to resolve cash out-of-balance errors. If cash in the drawer is higher than the system total, and the error cannot be resolved, the total overage amount should be entered into this field. The figure will be added to the Total Drawer Balance shown by the system.

  • Credit union policy will generally dictate when this field should be used.

Cash short (-)

This field is used to resolve cash out-of-balance errors. If cash in the drawer is lower than the system total, and the error cannot be resolved, the total shortage amount should be entered into this field. The figure will be subtracted from theTotal Drawer Balance shown by the system.

  • Credit union policy will generally dictate when this field should be used.

Adj. closing cash

This is the adjusted system teller drawer total, including cash overages and shortages. This figure must balance to the Total Cash Balance field.

Cash Inventory as of

Type a date here and use Enter to view or change cash inventory as of that date.

 Rolled coin

Either enter total dollar amounts, or use Quantity (F11 and enter quantities, for each of the coin denominations listed.

 Loose coin

Either enter total dollar amounts, or use Quantity (F11) and enter quantities, for all loose coins in the drawer.

 Bills

Either enter total dollar amounts, or use F11 and enter quantities, for all bills in the drawer.

Subtotal

These fields are used to subtotal the rolled, loose and billed figures. (These are always calculated as dollar amounts, not quantities.)

Misc 1
Misc 2
Misc 3
Misc 4

Use these fields to log any miscellaneous cash for which the normal cash inventory fields do not apply. NOTE: These fields are always entered as dollar amounts, not bill quantities.

Some credit unions use these fields for entering bait money, or for unusual cash denominations (e.g., $2 bills). Other uses include recording non-cash items that are treated like cash, such as stamps, tickets, etc.

  • All amounts entered in these four fields will be totaled and displayed as a single “Misc.” amount in the Cash Inventory Analysis reports and inquiries (Tools 186 and 187).

Total Cash Balance

This field shows the total cash actually in the teller drawer. If cash inventory figures have been modified, be sure to use Enter to update this total.

Net (Adj. cash - Inv.)

This field calculates the difference between the Adj. Closing Cash figure on the top half of the screen and the Total Cash Balance on the bottom half. This must be zero in order to close the drawer.

Buttons

Buttons

Description

Activate (F1)

Used to open the teller drawer at beginning of day. No teller posting can take place unless the teller has been activated

If a teller has already been activated today, the following error message will appear:

3820-Command key cannot be used at this time

Close (F2)

Used to close a teller window, either at end of day or at any time during the day.

  • BE CAREFUL: If a teller drawer has been closed for the day, DO NOT delete or modify audit keys or make any vault transfers involving that drawer. This causes the drawer balance to change and the system may not allow that drawer to be reactivated.

  • If activated in the Teller Workflow Controls, a screen will appear allowing you to select the printer to print your Teller Audit Report (PTLCL2) report.

Audit (F3)

Used to display the Teller Audit Key / Change Fund Analysis inquiry which aids in locating and correcting out of balance errors.

  • Be sure to use Save Inventory (F5) to save any cash inventory figures before using the Audit feature.

Clear (F4)

This will clear any cash denomination entries already made on this screen to let you start over.

Save Inventory (F5)

This is used to save all the inventory amounts that have been entered. Entries will be saved to the date entered in the Cash Inventory as of field.

Skip (F8) (button not shown)

This exits the screen without making any changes and returns to the previous screen so that a new teller number can be entered. This is helpful for head tellers checking multiple teller drawers during the day.

Quantity/Amount (Toggle) (F11)

This is a toggle key to change the rolled coin, loose coin, and bills input fields from requiring dollar amounts (such as $140.00 in twenties) to bill quantities (such as 7 twenty-dollar bills). Sub-totals always calculate in dollar amounts, regardless of the setting of this toggle.

Cash Xfers Inq (F12)

Use this to view an inquiry showing all cash transfers performed between tellers, vaults, and banks.

Device Config (F13)

Use this to modify basic configuration parameters for your teller workstation, including:

  • Changing the device type from “general” to a “drive up” workstation

  • Activating or deactivating your workstation's default TCD

  • Specifying a different general, check, or receipt printer.

Buy from TCD (F14)

Only used with TCMs.  Refer to the TCM booklet.

Sell to TCR (F15)

Currently not used.

Change Vault (F17)

If you are assigned to multiple vaults, this can be used to research transactions posted while in this vault. A screen will appear allowing you to select from the other vaults to which you are assigned.

Additional Video Resources

Activating Your Teller Drawer

View more teller processing videos.

Visit the Show Me the Steps video library to view more videos! 

 

 

 

Link to ID: https://help.cubase.org/cubase/cubase.htm#UTLCTR-02.htm