View Online Banking Username
These steps explain how to view a member’s online banking username, which the member can use in place of an account number when logging into online banking.
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Only members can create usernames in online banking. Employees can only view or delete a member’s username.
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Launch the Member Inquiry tool by clicking the magnifying glass icon in the top right corner of your home screen.
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Enter the member's account number.
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Click the forward arrow.
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You may need to click the forward arrow again to move past the Member Account Comments pop-up.
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Click the Online Banking button.
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Click Display Username in the Online Banking Member pop-up.