View Online Banking Username

These steps explain how to view a member’s online banking username, which the member can use in place of an account number when logging into online banking.

  • Only members can create usernames in online banking. Employees can only view or delete a member’s username. 

  1. Launch the Member Inquiry tool by clicking the magnifying glass icon in the top right corner of your home screen.

  2. Enter the member's account number.

  3. Click the forward arrow.

    • You may need to click the forward arrow again to move past the Member Account Comments pop-up.

  4. Click the Online Banking button.

  5. Click Display Username in the Online Banking Member pop-up.

Learn More

Learn about the Force Username feature.