Tracking Activity Performed by Data Center Employees

Screen ID: 

LDCEAUD-01
Screen Title:

Print Data Center Employee Audits
Panel ID: 4544
Tool Number: 564
Report Names:

LDCETASA

LDCEFMA

LDCEAASA
 

 

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Access this screen by selecting Tool #160 Audit Data Center Employee Activity.

These Data Center Employee Audit Reports allow credit union staff to monitor activity performed by data center employees.

  • NOTE: These reports are similar to the Insider Audit/Due Diligence Report. However, where that report looks at all employees but only for special memberships, these Data Center Employee Audit Reports look at all memberships but only for activity performed by data center employees.

There are three types of Data Center Employee Audit Reports that can be generated from this screen: Transaction Activity Review, File Maintenance Review, and Account Access/Security Audit.  Click here for a list of common program names you will see on these reports. (An AnswerBook item will open when you use this link.)

  • NOTE: With the latter report, you have the option of listing only those employees who were not granted access by the system to whichever tool they were trying to access. In the case of data center employees, it usually just means that your credit union made a certain request of an employee, and the employee tried to access that tool to research an answer, but was unable to and had to get your credit union security officer to grant them access.

These reports audit activity (transactions, file maintenance, and account access) performed by data center employees, which include CU*Answers, Xtend, and Xtension staff and other shared-resource employees. These reports only include records if the Emp ID is "AA' (all datacenter employees), 89, 98 and 96.  All of the reports, with the exception of the Account Access/Security Audit Report do not include online banking/ARU activity or system activity under alias 99.)  The Account Access/Security Audit Report does include activity via online banking and ARU.

The date ranges you can enter for each report vary:  

  • The Transaction Activity Review report is the only one for which you can specify a period that goes across a month end. For example, you could look at a week’s worth of activity across a month end, like July 30 through August 3.

  • The other two reports, however, the File Maintenance Review and the Account Access/Security Audit reports, cannot span a month end. They can be run for only one calendar month at a time.

  • NOTE: The data for these reports might not be available indefinitely. Some data is only available for the past 90 days, while other transaction activity might be stored for longer periods, depending on your credit union's retention settings.

Report Samples

Transaction Activity Review Report (LDCETASA in CU*Spy)

This report summarizes all transaction activity performed by data center employees during the selected date range. This report uses the TRANSx file for current-month transactions and the HTRANSx file for past transactions.  

File Maintenance Review Report (LDCEFMA in CU*Spy)

This report compiles all file maintenance completed by a data center employee during the selected date range. This report uses the CUFMNT file for current month and its end-of-month equivalent for past file maintenance. To run the file maintenance review, the selected date range must stay within a month and cannot span multiple months.  Click here for a list of common program names.

Account Access/Security Audit Report (Koin CU*Spy)

This report allows you to monitor access to CU*BASE programs and/or accounts by Data Center Employees.  This report uses the SECAUD file for current month and its end of month equivalent for past records. To run the Account Access/Security Report, the selected date range must stay within a month and cannot span multiple months. 

NOTES:

  • Each employee is run on a separate page when you print this report, so if you would like to see the report for four different employees, then you will need to print pages one through four.

  • This report was designed to let you see which tools and accounts an employee accessed, not what they did while they were in there. It is best used paired with the File Maintenance Report (CUFMNT) when researching employee activity. 

  • An additional feature for this report only is the option to limit the results to only those data center employees who were not granted access to an account or program.  This is indicated by an “N” in the “Access Granted” column.