Tiered Service Instant Benefits (3)

Screen ID: 

UTSERV-10

Screen Title:

Tiered Service Instant Benefits

Panel ID: 2978
Tool Number: 853
    Click here to magnify

Access this screen by using Enter from the previous Tiered Service Instant Benefits screen.

This screen and the rest in this section are used to define the benefits associated with belonging to each of the levels.  For each level, indicate which services are to be granted.  Use Enter to record changes and proceed to the entry screen.

Field Descriptions

Field Name

Description

Self-Service Fees

ARU free minutes

ARU per minute fee

Online banking Internet free logons

 

Online banking Internet per logon fee

This section is used to modify your normal self-service fees for member usage of Audio Response and Online Banking.  

Use these fields to increase free minutes/logons or decrease the per minute/logon fee according to the member’s Tiered Service level at the time of the transaction. 

 A setting of “999” in any of the Free Minutes or Free Logons fields means unlimited free minutes or logons per month.

 

See the reference guide Member Self-Service Fees for important details about configuring and activating self-service fees for your member Audio Response and Online Banking activity.