Tiered Service Instant Benefits (3)

Screen ID:  Screen Title:  Panel Number:

UTSERV-10 Tiered Service Instant Benefits 2978

Click here to magnify

 

Access this screen by pressing Enter from the previous Tiered Service Instant Benefits screen.

• Refer to the CU*BASE Tiered Service Levels Implementation Guide for details on using this screen and important tips on setting up an effective Tiered Services program for your credit union.

This screen and the rest in this section are used to define the benefits associated with belonging to each of the levels.  For each level, indicate which services are to be granted.  Use Enter to record changes and proceed to the entry screen.

• You can set your Online Configuration to show members the Instant Rewards they earn online.  (Refer to the CU*BASE Tiered Service Levels Implementation Guide for information on the text the member will see.)

Field Descriptions

Field Name	Description
Self-Service Fees
ARU free minutes ARU per minute fee Online banking Internet free logons   Online banking Internet per logon fee	This section is used to modify your normal self-service fees for member usage of Audio Response and Online Banking.   Use these fields to increase free minutes/logons or decrease the per minute/logon fee according to the member’s Tiered Service level at the time of the transaction.   A setting of “999” in any of the Free Minutes or Free Logons fields means unlimited free minutes or logons per month.   See the booklet, Member Self-Service Fees for important details about configuring and activating self-service fees for your member Audio Response and Online Banking activity.