Change ATM/Debit Card Spending Limit Temporarily

These steps explain how to temporarily change the daily limit on a member's ATM/debit card.

  • Prior to following these steps, ensure that the Check limits box is checked on the PIN Based Transaction Configuration screen, viewable via the BIN Config Inquiry option on the Online ATM/Debit/Credit Card Processing screen.

  • For self-processing credit unions, this box can be checked in OPER (Operator Edition) via the BIN Configuration option on the Credit Union Configurations 2 menu (MNOP12). Online credit unions will need to contact a CU*Answers client service representative to have this box checked.

  • After completing these steps, the member will receive a temporary increase in their spending limit for only the day on which the maintenance was performed, after which limits will revert back to what they were prior to the temporary increase.

  1. Launch Tool #11 ATM/Debit Card Maintenance.

  2. Enter the account base or card number on the ATM/Debit Account/Card Lookup pop-up.

  3. Click the forward arrow.

  4. Select the card from the list on the initial ATM/Debit Card Maintenance (Update) screen.

  5. Click Maintenance.

  6. On thesecond ATM/Debit Card Maintenance (Update) screen, in the Remaining column (within the Daily Limits section), enter a number greater than or equal to the requested purchase amount.

  7. Click the forward arrow.

    • If the member has not yet performed a transaction that day, a PIN Remaining Limit Was Changed confirmation pop-up will appear. Click Send Now.

  8. Click Add/Update on the Confirm pop-up.