Change Member Opt In/Opt Out Status

These steps explain how to change a member's opt in/opt out status for overdraft service.

  1. Launch the Member Inquiry tool by clicking the magnifying glass icon in the top right corner of your home screen.

  2. Enter the member's account number on the Search for Active Members screen.

  3. Click the forward arrow.

  4. Use the forward arrow to move past any pop-ups.

  5. Click OTB/Cards on the main Member Inquiry screen.

  6. Click Reg E Settings on the Cards/OTB Product Inquiry screen.  

    • The member’s current status will then appear at the top of the screen.

    • The status of the individual sub-accounts will appear at the bottom of the screen.

  7. Check either the OPT IN or OPT OUT option on the ATM & Everyday Debit Card Transactions screen.

    • If the OPT IN box is checked at the top of the screen, you have the option of changing the status of a specific sub-account to opt out. To do this, select Opt out beside the desired sub-account under the Individual Account Exclusions heading. This option is intended to be used in rare cases where a member specifically asks to "opt in" to your overdraft services, but wants to exclude a certain individual account such as a small business account because they don't want the account to be handled in the same way as their personal accounts. The idea is to make it easy to sell the member on “opting in for your overdraft services” then only handle sub-account exceptions on an as-needed basis for certain situations.

  8. Click Save/Done.  

    • The date, your employee ID, and your name will appear the next time you access the screen.

    • If you checked the OPT OUT option, a Confirm pop-up will appear. Click Add/Update.

Learn More

Get an in-depth look at managing your opt in/opt out Reg E offering.