Change Member Opt In/Opt Out Status

These steps explain how to change a member's opt in/opt out status for overdraft service.

1. Launch the Member Inquiry tool by clicking the magnifying glass icon in the top right corner of your home screen.

2. Enter the member's account number on the Search for Active Members screen.

3. Click the forward arrow.

4. Click OTB/Cards on the main Member Inquiry screen.

5. Click Reg E Settings on the Cards/OTB Product Inquiry screen.  

   • The member’s current status will then appear at the top of the screen.

   • The status of the individual sub-accounts will appear at the bottom of the screen.

6. Check either the In or Out option in the shaded box at the top of the ATM & Everyday Debit Card Transactions screen.

   • If the In box is checked at the top of the screen, you have the option of changing the status of a specific sub-account to opt out. To do this, select Opt out beside the desired sub-account under the Individual Account Exclusions heading. This option is intended to be used in rare cases where a member specifically asks to "opt in" to your overdraft services, but wants to exclude a certain individual account such as a small business account because he/she doesn't want the account to be handled in the same way as his/her personal accounts. The idea is to make it easy to sell the member on “opting in for your overdraft services” then only handle sub-account exceptions on an as-needed basis for certain situations.

7. Click Save/Done.  

   • The date, your employee ID, and your name will appear beside the Verified field the next time you access the screen.

   • If you checked the Out option, a Confirm pop-up will appear. Click Add/Update.

Learn More

Get an in-depth look at managing your opt in/opt out Reg E offering.