Edit Email Signature
These steps explain how to edit your credit union's signature line that appears on all email messages you send to members.
NOTE: In order to comply with CAN-SPAM rules this 5-line signature line MUST contain the following components:
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Credit Union name
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Credit Union physical address
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Opt out/unsubscribe language + option
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Launch Tool #497 Member Connect Marketing Tools.
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Enter the name of a file that is saved in QUERYXX in the File name field on the Member Connect Setup pop-up.
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XX = your credit union ID
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Select Online Banking And/Or Email Message.
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Click the forward arrow.
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Enter 'SL' in the Message type box on the Member Connect Message Maintenance screen.
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Click the forward arrow.
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Select the message.
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Click Change.
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In the Message box, make the desired revisions to your signature line.
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Only five lines of text are allowed. If you type more lines, you will see them in the box, but they will not be saved.
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Lines can be up to 60 characters long, including spaces. Text beyond the 60-character limit will bump to a new line.
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Hyperlinks are not supported by CU*BASE. However, a member’s email server may auto link web addresses, as long as they fit within one line of the message.
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Click the forward arrow to move to the next line.
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Click Save Changes.
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