Override Secured-Funds Hold via Teller Processing

These steps explain how a supervisor can override a secured-funds hold from their employee's workstation using the Teller Processing system.

• These steps are helpful in cases where funds in an account are tagged as secured by another account, such as a loan.

1. From the Teller Processing screen, click Trans Override.

2. On the Transaction Override pop-up, enter your employee ID and password.

3. Enter the account base and suffix.

4. Select Override secure balance for one transaction.

5. Click the forward arrow.