Override Uncollected-Funds Hold via Teller Processing

These steps explain how a supervisor can override an uncollected-funds hold from their employee's workstation using the Teller Processing system.

• These steps allow a supervisor to perform an override if funds are unavailable due to check holds placed in the teller posting system.

1. From the Teller Processing screen, click Trans Override.

2. On the Transaction Override pop-up, enter your employee ID and password.

3. Enter the account base and suffix.

4. Select Override uncollected funds for one transaction.

5. Click the forward arrow.