Remove Negative Balance Limit via Work Collections

The steps below explain how to remove a member's negative balance limit from the Collections Member Selection screen.

After you follow the steps below, the NEG* in the Type column on the Collections Member Inquiry screen will disappear once you exit the screen and re-enter it.

Launch Tool #982 Work Collections.
Check the Work with negative balance accounts box on the Collections Member Selection screen.
Click the forward arrow.
Select the desired account on the Collections Member Inquiry screen.
- Accounts with an active ANR line will show NEG* in the Type column.
Choose the Chg Neg Bal Limit option.
Confirm that the New negative balance limit field is zero on the Update Member Negative Balance Limit pop-up.
Click Update.

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